Ably FAQs
Ably Home
Get Support
Account billing and packages
Committed Use
SLA & Uptime Guarantees
General
FAQ
Getting Started
Contacting us
Architectural Advice
Realtime API and client libraries
Platform support
Connections
Common issues
Authentication
Troubleshooting
Device support
Development tools
SDK
Channels
Messages
Subscribing and publishing
Presence
Namespaces and naming
General
History
Occupancy
Metadata and statistics
REST API and client libraries
Usage
Common issues
Ably error codes
General
Client errors
Server errors
Integration Errors
Connection Errors
Channel Errors
Spaces errors
Control API errors
Other
Push notification errors
Account and app setup and configuration
Accounts and apps
Keys and tokens
User management
Account maintenance
Ably architecture, transports, and security
Transports and connections
Security
Protocol support and protocol adapters
Data centres
Ably architecture design
Performance and Redundancy
Redundancy & reliability
Performance
Push Notifications
Setup
Common questions
Troubleshooting
Integrations
Events, Webhooks and Functions
Message Queues
Firehose
Datadog
Migrating to Ably from an existing service
Migrating from PubNub
Migrating from Pusher
Migrating from Socket.io
Hello. How can we help you?
Account billing and packages
Information on billing and the packages we offer
See all articles
General
Details on getting started and common questions
See all articles
Realtime API and client libraries
Common questions and issues with the Realtime API
See all articles
Troubleshooting
Potential errors, issues, and problems encountered when trying to set up Ably
See all articles
Channels
Details on channel functionality, limits, and best practices
See all articles
REST API and client libraries
Common questions and issues with the REST API
See all articles
Ably error codes
Details on how to handle certain errors, and what they mean
See all articles
Account and app setup and configuration
How to get started with Ably
See all articles
Ably architecture, transports, and security
Details on how Ably works and what makes us reliable and secure
See all articles
Performance and Redundancy
The steps we go through to ensure optimal reliability
See all articles
Push Notifications
Details on our Push Notification functionality
See all articles
Integrations
Find out how to distribute data from Ably to other systems and services
See all articles
Migrating to Ably from an existing service
Making the jump to Ably is easy, find out how
See all articles