Error code: 40114 - Account wide peak channel limit exceeded

This error message means that you have exceeded your peak channel hard limit and you will no longer be able to add additional channels on your account until either the number of channels reduces or you upgrade your package.

If you are on a free or self service package then you can upgrade your package on our pricing page.

If you are on a business or enterprise package then please contact your AE/CSM or use your package escalation procedure if it is urgent.

It's worth checking out our article on how Ably counts peak channels which can help you to understand your channel usage.

Please get in contact with us by emailing if you need any help.