Error code: 40114 - Account wide peak channel limit exceeded

This error message means that you have exceeded your concurrent channel limit and you will no longer be able to add additional channels on your account until either the number of channels reduces or you upgrade your package.

If you are in the development phase with Ably and have encountered the concurrent channel limit due to an implementation error or bug, you can resolve this by detaching any channels you are currently using. Doing so will allow you to continue your development work without interruption.

If you are the owner of the account and the channel limit is reached  and you need more concurrent channels you can upgrade your package on the billing page of your ably dashboard

If you are a business or enterprise customer then please contact your Ably CSM or use your package escalation procedure if it is urgent.

It's worth checking out our FAQ documentation on how Ably counts concurrent channels which can help you to understand your channel usage.

Please get in contact with us by emailing support@ably.com if you need any help.