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Ably FAQs

Ably error codes

Ably error codes

Details on how to handle certain errors, and what they mean

General

Error 40125 - maximum number of rules per application exceeded

Error code: 20000 - General Error Code

Error code: 10000 - No Error

Explanation of metrics in rate limit errors

Generic timeout or connection failure errors

Invalid error code

Unknown error code

Error code: 40127 - maximum number of keys per application exceeded

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Client errors

Error code: 40003 - invalid parameter value

Error code: 40000 - Bad request

Error code: 40001 - Invalid request body

Error code: 40005 - Invalid credentials

Error code: 40006 - Invalid Connection ID

Error code: 40009 - Maximum message length exceeded

Error code: 40010 - Invalid Channel Name

Error code: 40012 - Invalid client ID

Error code: 40013 - Invalid Message Data or Encoding

Error code: 40030 - Invalid publish request (unspecified)

Error code: 40032 - Invalid publish request (impermissible extras field)

Error code: 40100 - Unauthorized

Error Code: 40101 - Invalid credentials

Error code: 40102 - Incompatible Credentials

Error code: 40103 - Invalid use of Basic auth over non-TLS transport

Error Code: 40104 Timestamp not current

Error Code: 40105 Nonce value replayed

Error code: 40111 - Connection Limits Exceeded

Error code: 40112 - Account blocked (message limits exceeded)

Error code: 40114 - Account wide peak channel limit exceeded

Error code: 40115 - Account restricted (request limit exceeded)

Error code: 40131 - Key revoked

Error code: 40142 - Token expired code

Error code: 40143 - Token unrecognised

Error Code: 40144 - Unexpected error decoding JWT; decode exception

Error code: 40160 - action not permitted

Error code: 40161 - Access denied to channel: namespace requires identified clients

Error code: 40171 - No means provided to renew auth token

Error code: 40300 - Forbidden

Error code: 40330 - Unable to activate account due to placement constraint (unspecified)

Error code: 40331 - Unable to activate account due to placement constraint (incompatible environment)

Error code: 40332 - Unable to activate account due to placement constraint (incompatible site)

Error code: 40400 - Not found

Error code: 42910 - Rate limit exceeded; request rejected

Error code: 42911 - Maximum account-wide instantaneous messages rate exceeded

Error 40106 - Unable to obtain credentials from given parameters

Error code 40170 - error from client token callback

Error code 40016 - Invalid message name

Error code: 42922 - Rate limit exceeded; too many requests

Error code : 40133 - Wrong key; cannot revoke tokens with a different key to the one that issued them

Error code : 40141 - Token Revoked

Error code: 40020 in REST Response

Error code: 40017 - Unsupported protocol version or Invalid API version specified

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Server errors

Error code: 500 - Internal error

Error code: 42912 - Channel iteration call already in progress

Error 40011 - Stale ring state

Error code: 50000 - Internal error

Error code: 50001- Internal channel error

Error code: 50003 - Timeout error

Error code: 50002 - Internal connection error

Error code: 50305 - Ably's routing layer was unable to service this request

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Integration Errors

Error code: 70002 - Reactor operation failed (post operation returned unexpected code)

Error code: 70001 - Reactor operation failed (post operation returned unexpected code)

Error code: 72000 - Ingress operation failed

Error code: 72002 - Ingress table is unhealthy

Error code: 72003 - Ingress cannot connect to database

Error code: 72007 - Unable to store change stream resume token

Error code: 72004 - Ingress cannot identify channel, no _ablyChannel field

Error code: 72006 - Unable to resume from change stream

Error code: 72005 - Ingress invalid pipeline

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Connection Errors

Error code : 80018 - Invalid connection id (invalid format)

Error code: 80000 - Connection failed

Error code: 80002 - Connection suspended

Error code: 80003 - Generic Disconnection Error

Error code: 80008 - Unable to recover connection (connection expired)

Error code: 80016 - Operation on superseded connection

Error code: 80017 - Connection closed

Error code: 80019 - Auth Server Rejecting Request

Error code: 80021 - Max New Connections Rate Exceeded

Error code 80022 - Unable to find connection

Error code 80014 - connection timed out

Error code: 80020 - Continuity loss due to maximum subscribe message rate exceeded

Error code: 40311 - operation requires tls connection

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Channel Errors

Error 91003 - maximum member limit exceeded

Error 90003 - unable to recover channel (messages expired)

Error code: 90001 - Channel operation failed (invalid channel state)

Error code: 90007 - Channel didn't attach within 00:00:10

Error code: 90010 - Maximum number of channels per connection exceeded

Error code: 90021 - Max Channel Creation Rate Exceeded

Error code: 91000 - Unable to enter presence channel (no clientId)

Error code: 91001 - Unable to enter presence channel (invalid channel state)

Error code: 91005 - Presence state is out of sync

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Spaces errors

Error code 101000 - Space name missing

Error code 101001 - Not entered space

Error code 101002 - Lock request exists

Error code 101003 - Lock is locked

Error code 101004 - Lock invalidated

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Control API errors

Error code 40022 - Invalid resource

Other

Error 71302 - No subscription to this product found for account

Token request signing call returned error

Push notification errors

Error code: 61002 - Activation failed: Present clientId is not compatible with existing device registration

Error code: 40015 - Invalid device id