Ably FAQs

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Ably FAQs

Account and app setup and configuration

Account and app setup and configuration

How to get started with Ably

Accounts and apps

How do I access my app dashboard if I am a Heroku add-on user?

How do I configure two-factor authentication (2FA)?

Understanding the details usage statistics for your account or apps

How can I force all account users to authenticate with SSO?

How is the 'peakRates' account stat defined?

Can I view or download detailed stats for my accounts and/or apps?

What are channel rules and how can I use them in my app?

How do I access my app dashboard?

How can I enable channel lifecycles?

How do I find my app ID?

How can I find my AccountId?

What stats are available on my account and apps?

What is the relationship between Accounts and Apps

How do I change my account's name or email?

How do I access my account dashboard

What is the difference between 'failed' and 'refused' message statistics?

I purchased Ably through the AWS Marketplace but I am experiencing issues with signing in

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Keys and tokens

Setting up and managing API keys

Is it possible to restrict which channels or permissions an API key has?

What is the maximum length for a token string?

What is an app API key

How can I restrict connections or requests by origin or IP?

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User management

Is Ably able to provision Users and groups from an identity provider

Removing users from your account

Can I see which other users have access to my account?

Inviting new users to access your account

Account maintenance

How do I verify my account via email?

Can I change my Ably account name?

How do I find out who the account owner is on my account?

What is the difference between an account owner, an admin and a standard user on my account

How do I setup SSO for my Ably account?

How can I manage my email preferences for marketing, product and account quota/usage/limit alerts?

Can I change my Ably account owner?

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