Error code 40170 - error from client token callback

The attempt to authenticate using an authUrl or authCallback failed.

Failures will be due to timeout, a network error, an invalid token format or another authentication error condition, such as:

  • A TokenRequest callback timed out after x Seconds
    The timeout default is 10 seconds, so check any latency issues between the client and your auth server.
  • The authUrl response is missing a content-type header
    Ensure the auth server is returning a content-type header.
  • The authUrl responded with 'unacceptable content-type'
    Ensure the auth server is returning content types of application/json, text/plain or application/jwt

Additional error information will be included in the error.message field.