- Ably FAQs
- Integrations
-
Account billing and packages
-
General
-
Realtime API and client libraries
-
Troubleshooting
-
Channels
-
REST API and client libraries
-
Ably error codes
-
Account and app setup and configuration
-
Ably architecture, transports, and security
-
Performance and Redundancy
-
Push Notifications
-
Integrations
-
Migrating to Ably from an existing service
Error code: 72004 - Ingress cannot identify channel, no _ablyChannel field
This error occurs because the change event, after being processed through the MongoDB Change Stream pipeline, does not contain the _ablyChannel
field. This field is necessary as it identifies the channel where the change event message will be published.
Solving this error:
Ensure that the _ablyChannel
field is present at the root level of the change event. Avoid nesting it in sections like "$fullDocument._ablyChannel"
. The field must be in the main structure of the change event for proper identification.
If you still require help, reach out to the support team and we will be happy to assist.