Ably imposes limits on accounts to prevent abuse, whether intentional or by mistake. Without limits in place, abuse of an account can adversely affect the performance and quality of service we provide to all other customers. We are committed to providing a low latency reliable service to all customers, and as such, account limits allow us to honour this commitment.
Please find detailed information on all limits here
Enterprise packages offer complete flexibility over any limits configured on an account. Please get in touch if you would like to discuss a custom package for your business.
Before you get into the details of each limit, you may be interested to:
- View all your current package and account limits
- View detailed stats for the usage of your account or app
- Find out how to calculate what package you need to avoid hitting any limits using our handy limits calculator
- Understand what emails to expect when limits are neared or reached on your account
- View any historical limits you have neared or reached in your account dashboard
Further reading
- View all your current package and account limits
- Find out how to calculate what package you need to avoid hitting any limits using our handy limits calculator
- If you received an email about hitting a limit, find out what this means and what you can do about it
- If you have received a rate limit error from a client, see the list of metrics and explanations for each.
- View any historical limits you have neared or reached in your account dashboard
- Find out how to upgrade your account
- Get in touch if you would like to review your account limits or need help upgrading.